WHAT can be returned? Any product that has been damaged during shipping or not printed as appears in photo on product page may be returned with full refund.
No refunds will be given if an apparel item doesn’t fit correctly if the correct size on the order was delivered. There are sizing charts for every apparel item that should be followed.
WHEN do items need to be returned by? Items must be returned within 15 days of shipping date.
WHERE do items need to be returned to? 3725 Keystone Ave. Los Angeles, CA 90034
HOW do customers return items? Ship the product to the above address, and include a note stating what is wrong with the product, or call Lexi at (213) 534-8936. We will reship the new, undamaged product as soon as possible.
SHIPPING for returns Original shipping rates are refunded. LumpyCards pays for shipping the returned product.
CREDIT for returns? No credits will be given for returned items. LumpyCards will either give a refund, or resend a new, undamaged product, whichever you chose. Feel free to call with questions at (213) 534-8936.
In store return option? You may return your items to the above address by appointment only, calling the above number.
Packing materials? Original packing materials not required for returns.